STEP
01
The First Meeting
Understanding the Problem
In our first meeting together, we will ask some questions and work to get a scope of your current technology situation. We will gather information like the number of computers you have, any servers or backups, what type of cybersecurity you have, email, phones, etc. In this meeting we are looking to gather who you are, and how we may be able to help. This generally lasts around 1 hour and is at no cost to you. If you don’t have all the answers, that’s OK! We can generally find all the information we need in Step 2.
STEP
02
The Second Meeting
Plan of Action
Once we have gathered a general scope of the needs you may have, we will review with you where you are currently at with technology, and discuss our suggested plan of action. These solutions are rarely one-size-fits-all, but are customized to specifically what your business does and does not need. Once we have discussed and agreed upon the plan of action, we then move on to step three.
STEP
03
From Here on Out
Problem Solved
From this point on, we will take the steps of action needed for your business to grow, function efficiently, and function securely. We work hard to implement our changes with the least disruption possible, but will continue to be there on call as often as you need us should a situation arise. From here on out, you can sit back, focus on the work that only you can do, and know that we have you covered when it comes to the technology needs of your business.
Ready to begin? Contact us today.
What Our Clients Have to Say:
I want to formalize my appreciation for the outstanding performance you and your team exhibited in your recent comprehensive cybersecurity investigation of Encore’s systems, processes and procedures. I could not be more pleased with the quality and quantity of those efforts and deliverables.
I also want to commend your team’s ability to review our infrastructure and systems with minimal intrusion into our daily business activities. The sensitivity of your team to our specific business requirements during the review of our technology environment was particularly impressive.
They called me immediately and fixed my issue in less than 5 minutes! Best service ever!!
Your team is top notch. Always helpful.
Brandon, Shane, Amber, Julie and your entire team always to above and beyond to ensure my business is taken care of.
I would like to say what a pleasure it always is to work with your company, especially Brandon. No matter what the problem, it is either always resolved quickly and efficiently, or if it’s something more complicated, he always stays in contact to let me know the situation so I can assure the resident it’s being worked on. I can always rely on him to solve the issue, even when I’ve emailed him late on a Friday afternoon!